Business136 High-Performing Teams Start with a Culture of Shared Values Managers will face unprecedented challenges over the next decade. Not surprisingly, many leaders will choose to focus on the strategic aspects of change. Just as important, however, is driving a skills-based transformation that can create teams diverse enough to be vibrant and innovative, while remaining inclusive and cohesive enough to be effective. That’s easier said than done. Decades of rese.. 2021. 6. 12. Most Managers Don’t Know How to Coach People. But They Can Learn. Are you successful at coaching your employees? In our years studying and working with companies on this topic, we’ve observed that when many executives say “yes,” they’re ill-equipped to answer the question. Why? For one thing, managers tend to think they’re coaching when they’re actually just telling their employees what to do. According to Sir John Whitmore, a leading figure in executive coach.. 2021. 6. 12. Build Your Reputation as a Trustworthy Leader I recently had to deliver feedback to an executive, let’s call him Gabe, based on data I’d collected. He found this painfully difficult to hear: “People struggle to trust you.” His defensiveness was intense. He insisted he had kept his commitments, delivered positive results, and hadn’t ever acted deceitfully or unscrupulously. And all of those things were true. Like many leaders, he was shocked.. 2021. 6. 12. How to Give Tough Feedback That Helps People Grow Over the years, I’ve asked hundreds of executive students what skills they believe are essential for leaders. “The ability to give tough feedback” comes up frequently. But what exactly is “tough feedback”? The phrase connotes bad news, like when you have to tell a team member that they’ve screwed up on something important. Tough also signifies the way we think we need to be when giving negative .. 2021. 6. 12. The Dalai Lama on Why Leaders Should Be Mindful, Selfless, and Compassionate Over the past nearly 60 years, I have engaged with many leaders of governments, companies, and other organizations, and I have observed how our societies have developed and changed. I am happy to share some of my observations in case others may benefit from what I have learned. Leaders, whatever field they work in, have a strong impact on people’s lives and on how the world develops. We should r.. 2021. 6. 11. How (and When) to Say No to the Boss “No.” It may just be the most powerful word in any language. Still, using it can be equally tricky — especially at work. When you say no, you might end up disappointing a colleague or your manager. When you say no, you might find yourself standing alone in support of your principles. When you say no, you might be turning down an interesting opportunity, or if you’re new to an organization, you m.. 2021. 6. 11. 세일즈도 AI로 분석하는 ‘대화 지능의 시대’ Based on “Computational modelling of speech data integration to assess interactions in b2b sales calls.”(2019) by Silber-Varod, Vered, A Lerner, N Carmi, D Amit, Y Guttel, C Orlob, and O Allouche in Proceedings of the IEEE 5th International Conference on Big Data Intelligence and Computing. 무엇을, 왜 연구했나? 상품이나 서비스의 판매를 제안하는 단계에서 전화나 방문 상담은 필수다. 영업사원은 전화나 방문을 통해 고객과 대화를 나누고 이에 기반해 세일즈 전략을 구상한다. B2B.. 2021. 6. 5. Many Strategies Fail Because They’re Not Actually Strategies by Freek Vermeulen Many strategy execution processes fail because the firm does not have something worth executing. The strategy consultants come in, do their work, and document the new strategy in a PowerPoint presentation and a weighty report. Town hall meetings are organized, employees are told to change their behavior, balanced scorecards are reformulated, and budgets are set aside to suppor.. 2021. 6. 5. Don’t Underestimate the Power of Kindness at Work by Ovul Sezer, Kelly Nault, and Nadav Klein Everybody wants to be happy. But how can we meet that sometimes elusive goal? This was a difficult question even before the global pandemic, but nowadays just thinking about it can seem futile. Parents are trying to balance the demands of remote work and online schooling; people who live alone try to keep their focus in isolation. When life is measured.. 2021. 6. 5. 이전 1 ··· 10 11 12 13 14 15 16 다음
